
| PLACING ORDERS
|
ORDERS MAY BE PHONED INTO CUSTOMER SERVICE AT 1-800-967-4254
DROP SHIP ORDERS NEED TO BE FAXED TO 1-800-527-7847
| ALL ORDERS SHOULD HAVE: | SHIP TO
SHIP VIA
PO#
DESIGN #
SIZE
|
ORDER CONFIRMATION UPON REQUEST.
PLEASE NOTE ANY SPECIAL REQUESTS ON THE PURCHASE ORDER.
ANY CHANGES TO EXISTING ORDERS NEED TO BE FAXED TO KAS.
|
| CANCELLATIONS
|
CANCELLATIONS MUST BE FAXED TO KAS.
CANCELLATIONS ARE CONFIRMED AND FAXED BACK.
|
| CREDIT/ AR
|
ORDERS ARE SHIPPED UPON CREDIT APPROVAL.
TERMS ARE NET 30 DAYS - FOB SOMERSET, NJ
ALL QUESTIONS ABOUT INVOICES SHOULD BE DIRECTED TO AR.
|
| SHIPPING
|
ALL ORDERS ARE SHIPPED FOB SOMERSET, NEW JERSEY.
SMALL SHIPMENTS GO OUT PREPAID UPS GROUND OR FED EX GROUND.
BULK SHIPMENTS GO OUT FREIGHT COLLECT VIA YOUR PREFERRED CARRIER.
PLEASE FORWARD VENDOR MANUALS TO KAS.
|
| RETURNS
|
REASON FOR RETURN--
TRANSIT DAMAGE:
MANUFACTURING DEFECT:
DIRTY/DISCOLOR:
OTHER REASONS:
| NO EXCEPTIONS ONLY IF NOTIFIED WITHIN
AT DELIVERY
7 DAYS
7 DAYS
7 DAYS
|
* CREDIT CAN ONLY BE ISSUED FOR A NO FAULT RETURN IF MERCHANDISE IS
UNUSED AND RETURNED PREPAID TO KAS UNDAMAGED. UPON INSPECTION,
ONLY MERCHANDISE WILL BE CREDITED.
|
| SAMPLES
|
PHOTO OR QUALITY SAMPLES ARE CONSIGNED FOR 2 WEEKS TO THE BILL TO
ADDRESS OF CUSTOMER UNLESS NOTED OTHERWISE ON THE ORDER FORM.
INSTRUCTIONS FOR RETURNS WILL BE TAGGED TO THE SAMPLES.
FREIGHT WILL BE BILLED TO CUSTOMER.
|
| KAS IMAGES
|
NO PART OF A KAS RUG IMAGE OR LOGO MAY BE USED IN PRINT OR WEB
FORMAT WITHOUT PRIOR WRITTEN APPROVAL FROM CORPORATE MANAGEMENT.
|
THANKS IN ADVANCE FOR YOUR COOPERATION!
|